•Does MNSS offer Health Care Benefits?
•Does MNSS offer Direct Deposit?
•What are the requirements to qualify for Health Care?

•Does MNSS offer travel opportunities?
•What are the requirements to become a MNSS partner?
•Can I send my resume in place of the application?
•How long will it take to approve my application and find an assignment?
•Do I need to get a physical before I send in my application?
•Will you be contacting my employer?
•Am I under any obligation after submitting my application?
•How do I actually get a job?
•Does MNSS utilize independent contractors, (form; 1099)?
•What’s the typical assignment length?
•Do I need a license for each state as an RN?
•Who is responsible for getting my professional license?
•Why do I have to update my skills check list with MNSS?
•Can I download a check list and mail it to you?

•What type of shifts are available?
•How do I book shifts with MNSS?
•Can MNSS build my schedule for me if I know I want to work a certain number of hours or days per week, but can be flexible on the days or shifts that I can submit?
•What if my schedule changes after I submit my availability?
•What should I do if I need to cancel a shift after is has been booked?
•What is your cancellation policy for employees?
•What is the hospitals policy for canceling a medical professional for a shift?
•What is the benefit in floating, or offering to work more than one unit when scheduling a shift?
•If my facility requests that I float to multiple units during my shift, does my pay change according to the unit I work?
•Can I request to be placed in a certain area, unit or floor when scheduling with a facility?

•What will my salary be?
•When and how will I get paid?
•How do I work out my taxes at the end of the year?
•Where can I get a MNSS time card?
•How do I submit a time card?
•What information do you need on my time card?
•When are time cards due?

Do you offer Health Benefits?
Yes.  MNSS offers Medical, Dental, Vision and Life Insurance plans to all full time employees.  A full time employee must work a minimum of 36 hours weekly to take advantage of these low cost programs.
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Do you offer Direct Deposit?
Yes.  MNSS offers Direct Deposit to ALL Employees. 
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How do I qualify for Health Care Coverage?
Any full time (36 hours+) MNSS employee can qualify for health care coverage.  Our plan provider has insurance specialists that will meet with you to assist you in determining a plan that fits your lifestyle. 
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Does MNSS offer travel opportunities?
Yes. Hospitals and health care facilities faced with staffing shortages rely on "travelers" as well as locals, to fill scheduling gaps created by census increases, maternity leaves and vacations. Their short-term needs create incredible opportunities. Whether you are flexible to travel, or comfortable in your own community, we have an opportunity with adventure waiting for you. You’ll earn top salary and refine your skills in rewarding positions at many of the countries best facilities.
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What are the requirements to become a MNSS partner?
Health care professionals must have a year of recent experience in the area of clinical practice and a license for the state in which they’ll practice. Your clinical service representative will guide you through the licensing process.
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Can I send my resume in place of the application?
Your application is much more than a resume; it helps us thoroughly understand your specialties and skills so we can match you with the right assignment. We need your MNSS application completely filled out, signed and returned to us. Some facilities require a resume, for this we also request that you include one if you have one available. If not, we will have a recruiter help you to put one together.
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How long will it take to approve my application and find an assignment?
This depends on you and how quickly you complete the application process, testing and medical clearance requirements. You could begin a local assignment as soon as a few days, to a travel assignment up to four weeks.
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Do I need to get a physical before I send in my application?
No, but once you’ve accepted an assignment, a facility may require a drug or medical screen prior to your first shift. Your recruiter will cover any additional requirements, orientations and testing (if required) that your facility may have.
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Will you be contacting my employer?
We will never contact your current employer without your expressed permission. Just place a reminder note on your application stating that you’d prefer we not contact your employer at this time.
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Am I under any obligation after submitting my application?
Absolutely not. Your application is simply used to qualify you for assignments so that we’re ready to match with an assignment if and when you decide you’re ready to begin.
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How do I actually get a job?
You and your recruiter will determine the open position, which most closely matches your skill, experience and desired location. MNSS will then send your profile to the nurse manager of that unit. Your profile consists of your application with work history, your professional credentials, MNSS skills tests and skills inventory. MNSS will never send your profile to a facility without your knowledge and permission. As your profile represents you and is the key to obtaining the approval, it is always best to include as much positive information as possible. Please feel free to include any written performance evaluations, letters of reference, certificates of accomplishment or other recognitions that you may have, when you return your application materials. After receiving your profile, the nurse manager will contact MNSS. If a phone interview is required, we will set that up for you. During this interview, you are both asking each other questions to determine if it will be a good match. Often, the job offer is made during the interview. It is critical to contact your recruiter as soon as you have had your interview, to discuss the next step.
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Does MNSS utilize independent contractors, (form; 1099)?
Yes. Independent contractors must provide all required documentation, along with proof of insurance at the time of hire.
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What’s the typical assignment length?
This depends on what your scheduling preferences are. Full time contracts generally run for thirteen weeks. FT contracts are 36 hours per week, with alternating weekends. Shift times will vary depending on the facility needs. Part time contracts are customized to both the facility and the medical professional. Per diem shifts can be booked as late as same day, or as far advance as the facility staffing department permits. In our experience, it can be up to one month in advance.
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Do I need a license for each state as an RN?
You need a license for every state in which you work. Just call the state's Board of Nursing and request an application. One of our recruiters can assist you with this information. Every state has different requirements; we try to help make the process as simple as possible. Most states require a fee and verification; some also require fingerprinting and criminal background checks. Remember: your Recruiter will assist you every step of the way.
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Who is responsible for getting my professional license?
Your Recruiter can give you a list of every state's licensing board phone number, but ultimately, the responsibility for obtaining the license is yours.
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Why do I have to update my skills check list with MNSS?
Keeping an updated resume and skills check list will help us to place
you in your areas of specialty and interest.
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Can I download a check list and mail it to you?
Yes! Skills check lists are available at "online forms" for your
convenience. If you are an employee, please update your skills check list
as your professional abilities expand. If you are a prospective employee,
please include a skills check list with your resume. Or, bring your
completed skills check list with you when you come in for your interview.
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What type of shifts are available?
Just about any variation of shifts ranging from 4, 8, 12, to 16 hour shifts are available. It all depends on your facilities staffing needs.
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How do I book shifts with MNSS?
MNSS offers a variety of ways to schedule your shifts. Finding one that works with you, your family and your life style is important to us. At the time of hire, we will sit down with you and put together a plan that will help us to understand the best way to build your schedule. Advance and same-day scheduling allows you to submit your availability with dates, shifts and facility choices to our scheduling department up to one month ahead. Your availability will then be submitted to your facility choices. As your shifts are confirmed with the facility, we will call you to reconfirm your schedule. MNSS receives open shifts, or needs from our facilities throughout each day. As shifts from our facilities are provided to us, we will also contact you so that you are aware of the additional needs. We always welcome your call, please always feel comfortable to call us throughout any day if you have any questions, or would like to know what needs have opened.
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Can MNSS build my schedule for me if I know I want to work a certain number of hours or days per week, but can be flexible on the days or shifts that I can submit?
Yes. If you know that you want a certain amount of hours per week or month and have flexibility on the dates or shifts to accomplish this with, we will build your schedule with your facility up to one month in advance for you. As the dates and shifts are confirmed, we will contact you to confirm your schedule.
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What if my schedule changes after I submit my availability?
We ask that you only give us dates that you are sure you want booked. However we understand that life happens, in that if you need to make changes to your availability, please call our office at your earliest convenience to prevent a cancellation. We will continue to work on your available dates until all shifts are booked.
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What should I do if I need to cancel a shift after is has been booked?
Please call our office as soon as you know you are unable to work a shift that has already been scheduled for you. *Please see our cancellation policy. MNSS will contact your facility on your behalf.
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What is your cancellation policy for employees?
A- MNSS strongly discourages a medical professional to cancel a booked shift and offers a variety of flexible scheduling options to maintain this policy. Once a shift has been confirmed on your behalf with a facility, MNSS requires a minimum of 24 hours advance notice for all per diem and contract employees. MNSS policy states that a medical professional can have no more than three absences within six months to take advantage of advance scheduling. Emergencies are definitely an exception to this policy.
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What is the hospitals policy for canceling a medical professional for a shift?
If you are on contract with a facility and your contract does not state
differently, the hospital will not cancel or change a shift without your prior notice or consent. If you are working per diem shifts at a facility, the facility has up to 1.5 hours prior to your start time to cancel your shift.

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What is the benefit in floating, or offering to work more than one unit when scheduling a shift?
If your skills allow, we encourage a medical professional to offer the facility the option to float you during a shift to the areas in which you are needed. This provides the facility the option to utilize your skills in the areas with the most needs, as oppose to canceling you when the need decreases in a certain area.
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If my facility requests that I float to multiple units during my shift, does my pay change according to the unit I work?
No. Pay rates are based on each facility, not areas of specialty that you work.
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Can I request to be placed in a certain area, unit or floor when scheduling with a facility?
Yes. If your area of specialty or interest is in one area, you have the ability to request this at the time of scheduling. The facility books shifts according to the specifics provided to them. If you have requested a certain unit, the facility will take that into account when booking your shift.
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What will my salary be?
We always negotiate top rates for our employees and also stay competitive so that as to offer you with a wide variety of facility choices.    Your account manager will always take the time to talk with you prior to any assignment to explain the orientation requirements, orientation pay, pay-rate and bonus incentives when one applies prior to taking on any assignment. 
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When and how will I get paid?
Paychecks are distributed every Friday.  You can sign up for direct deposit and you’re your paycheck will be deposited each week directly into your account.  Or, you can pick your check up in person at one of our locations, or it can be mailed to you.   There is a place on the time card for you to indicate which option you would like to use. 
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How do I work out my taxes at the end of the year?
As your employer, MNSS withholds your taxes. At the end of the year, you will have a W4 from every state you worked.
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Where can I get a MNSS time card?
Time cards are available at any MNSS office, or you can download a form off the web site under applications and forms.
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How do I submit a time card?
Time cards should be faxed to 248.292.2966
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What information do you need on my time card?
Along with your name, facility, unit and shift worked, you should also have your unit supervisor sign your time card prior to submitting the form to MNSS.
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When are time cards due?
Time cards can be faxed over after each shift you have worked, or every Monday with your total hours from the previous week.  You should have your time card in by Monday, no later than 3:00 pm
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